Terms and Conditions of the sybas99 Platform

Definitions and Parties Involved

In this document, "sybas99", "platform", "we" or "us" refers to the operator of the sybas99 website, which operates under a valid international licence. "User", "player", "you" or "member" refers to any individual who registers an account or accesses any part of the sybas99 platform.

"Terms and Conditions" means this entire document together with any updates posted from time to time. "Agreement" refers to the contractual relationship formed when you agree to these terms.

This document is to be read together with the Privacy Policy and Responsible Gambling Policy of sybas99, both of which form part of the overall agreement between you and this platform.

Membership Eligibility and Account Verification

Account registration at sybas99 is open to individuals who meet the following conditions:

• Aged at least 21 years old on the date of registration.
• Registering one account only — holding more than one account is a violation of these terms and may result in all related accounts being frozen or closed.
• Providing accurate, complete, and verifiable personal information during the registration process.
• Not an individual whose membership has previously been terminated by sybas99.

sybas99 reserves the right to request identity verification documents at any time to ensure compliance with the above conditions. Documents that may be requested include a copy of the national identity card (MyKad), bank statement, or other specified documents. Failure to provide documents within the specified period may result in the account being temporarily suspended for review.

Deposits, Withdrawals, and Payment Methods

sybas99 provides a range of payment methods suitable for Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies including USDT, BTC, and ETH.

Deposits:

• The minimum deposit amount is RM30 for all payment methods.
• Successfully processed deposits will be credited to your account after system verification.
• sybas99 does not charge any processing fee for standard deposits.

Withdrawals:

• The minimum withdrawal amount is RM100.
• Withdrawal processing time is typically between 5 and 30 minutes once the request is approved.
• All withdrawals are subject to standard compliance checks that may require additional verification.
• Withdrawals may only be made to an account or e-wallet registered in the same user's name.

sybas99 reserves the right to delay or reject any withdrawal request that raises suspicion of fraud, money laundering, or a breach of these terms. In such cases, the user will be contacted by our support team for further information.

Bonuses, Promotions, and Wagering Requirements

sybas99 offers various bonuses and promotions to new and existing members. All bonuses are subject to the following conditions unless stated otherwise in the relevant offer:

Welcome Bonus:

• 100% bonus on the first deposit, up to a maximum of RM888.
• Wagering requirement: 20 times the bonus amount received before any winnings from the bonus can be withdrawn.
• Example: Deposit RM100 → Bonus RM100 → Account balance RM200 → Total wagering required: RM100 × 20 = RM2,000.
• Another example: Deposit RM1,800 → Bonus RM888 → Account balance RM2,688 → Total wagering required: RM888 × 20 = RM17,760.

VIP Programme:

• sybas99 offers a VIP programme with five tiers: Bronze, Silver, Gold, Platinum, and Diamond.
• Weekly cashback depends on VIP tier: Bronze (up to 0.2%), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%), Diamond (up to 1.2%).
• Progress through VIP tiers depends on gaming activity and the player's loyalty to the platform.

sybas99 reserves the right to modify, suspend, or end any promotion at any time with reasonable notice. Any attempt to abuse bonuses, including opening multiple accounts or coordinated fraud, will result in bonus cancellation and further action.

Game Rules and User Responsibilities

sybas99 offers various game categories including slots, live casino, sports betting, and table games. Users agree to comply with the specific rules of each game available on the platform.

The following are strictly prohibited on the sybas99 platform:

• Use of automated software, bots, or any tool designed to manipulate game outcomes.
• Sharing an account or allowing another party to use your account.
• Any form of collusion or arrangement with other players to exploit the game system.
• Uploading or distributing harmful, defamatory, or unlawful content through any communication channel on the platform.
• Any action intended to disrupt the security or smooth operation of the sybas99 platform.

Winnings obtained through means that violate these rules may be voided, and the relevant user's account may be terminated without prior notice.

Responsible Gambling and Player Protection

sybas99 is committed to responsible gambling practices. The platform provides self-protection tools for players, including the ability to set deposit limits, session time limits, and self-exclusion options for a specified period.

Users who feel their gambling activity is becoming a problem are encouraged to:

• Contact the sybas99 support team via 24/7 live chat for assistance and guidance.
• Use the self-exclusion feature available through account settings.
• Seek support from organisations dealing with gambling problems operating in Malaysia.

sybas99 strictly prohibits any individual under the age of 21 from registering or using this platform. If you are aware of an underage person using this platform, please report it to our support team immediately.

For more information on our responsible gambling policy, please refer to the Responsible Gambling page.

Intellectual Property Rights

All content on the sybas99 platform, including but not limited to brand names, logos, graphic designs, text, images, and software code, is the exclusive property of sybas99 or its respective licensors. Users are not permitted to copy, distribute, modify, or use any such content without prior written consent from sybas99.

Game names and game developer logos are the copyrighted property of their respective developers. sybas99 displays them under valid licensing agreements.

Liability Limits and Disclaimer

sybas99 provides this service "as is" without any express or implied warranties. The following matters are outside the responsibility of sybas99:

• Losses arising from betting decisions made by users.
• Service interruptions caused by factors beyond our control, including third-party infrastructure failures or extraordinary circumstances.
• Loss of funds or data resulting from a user's failure to keep their login credentials secure.

The maximum liability of sybas99 under any circumstances shall not exceed the amount of the most recent deposit made by the user in question within the past 30 days.

Amendments to Terms and Notice of Changes

sybas99 reserves the right to amend, update, or add to any part of these Terms and Conditions at any time. Users will be notified of any material changes via a notice displayed on the platform or through their registered email.

Continued use of the sybas99 platform after updated terms take effect will be considered acceptance of those changes. If you do not agree with the updated terms, you have the right to close your account by contacting our support team.

The effective date of these terms is January 2026. All previous versions of the terms are no longer applicable.

Account Closure and Disputes

Users may close their account at any time by contacting sybas99 customer support via live chat or email. Account closure requests will be processed once all active transactions are settled and there are no outstanding disputes.

sybas99 reserves the right to close or suspend any user's account without prior notice if there is evidence of a breach of these terms, fraudulent activity, or any situation deemed necessary by management in the interest of platform security and other users.

Any disputes relating to accounts, payments, or game outcomes must be submitted to the sybas99 support team within 30 days of the date of the incident. sybas99 will investigate each dispute thoroughly and provide a response within a reasonable timeframe. sybas99's final decision is binding in all matters relating to platform operations.

These Terms and Conditions are governed by applicable international licensing laws. Any legal action arising from this document shall be brought before the appropriate jurisdiction.